Home → Support → Knowledge Base Knowledge Base Search Knowledge Base By Keyword Search General Can you help me make a marketing or sales strategy for my business? Do you have experience working with someone from my specific industry? Do you offer a trial period? Do you offer phone support? Do you offer this service in any languages other than English? How does onboarding work? How long have you been in business? I was quoted $900 a month by another firm for a plan that was almost the same as yours. What gives? How do you do it? What if I have questions or want to provide feedback on what is being posted to my account? Will I be assigned an account manager? Will this service increase my sales? Will I see direct traffic to my website? Show all articles ( 2 ) Collapse Articles Search Engine Optimization (SEO) Articles coming soon SEM/PPC Articles coming soon Website Design Do you offer custom development? How long will it take for you to deliver my website? I don't have a logo, can you make me on? I'd like some fancy photos or illustrations with my website, what can you do? What if I already have a website and I want you to redesign it? What if I want different pages than what is included? What is included in your basic website design package? What premium themes do you offer with your packages? Will you install any plugins for me? Show all articles ( 1 ) Collapse Articles WordPress Website Maintenance Can you do one-time edits while I am on the Maintain plan? Do you clean up malware? Do you have to move my website hosting to implement a care plan? Do you manage WooCommerce websites? Do you manage WordPress Multisite networks? Do you offer custom development? Do you really offer unlimited edits? Does it matter what hosting provider I'm using? My website has been hacked. Can you fix it? What are your usual response and resolution times? What counts as advanced functionality that requires a Manage plan? What if I have multiple (2+) sites that need to be managed? What kind of security coverage do you provide? What premium plugins do you offer for free with your care plans? What premium themes do you offer with your packages? What's included in your unlimited edits? What's not included? Why do you perform plugin and theme updates weekly and not daily? Show all articles ( 9 ) Collapse Articles Social Media Management Do you sell likes? How do I get more likes? What is included in the Facebook Ads packages? Social Growth and Management Are you my account manager? How do I speak to my account manager? Do I get to review the posts before they go live? Do I have to sign a contract? How do I add you as an admin on my LinkedIn company page? How do I create a LinkedIn company page? How do I get more followers for my business? How do I get more likes on my posts? How do you know what to post? How much would I be spending on ads? How will OMC know what to post? I have a question about the growth engines and automated Instagram growth. I just decided to add a new platform! Can you update my accounts with all the previous posts you’ve done? What about Instagram and Pinterest? What are the pros/cons of LinkedIn and Google+? What if I need something more in-depth than the OMC can provide? What is a bit.ly link? What is a hashtag and what does it do? What should I do when I have new products or specials that I want to promote? Who will be running my accounts? Why am I not seeing any sales through my channels? Why am I not gaining customers? Why are you only using stock photos or asking me for content? Why can’t I put a link on my IG comment? Why do I have inappropriate accounts following me on IG? Why do my posts say “Posted by Cloud Campaign”? Why don’t these posts link back to my website/advertise my products? Why was my Twitter Suspended? Will I still have access to post on my accounts? Show all articles ( 19 ) Collapse Articles Have other questions or need to get in touch? Name*Email Address* Phone Number*MessageCAPTCHAEmailThis field is for validation purposes and should be left unchanged.