How does onboarding work?
Once you sign up for the services that make the most sense for you, you’ll receive a welcome email with information on your plan and details about how to securely send us your login credentials.
For Social Media projects, SEO, or Advertising, it may take us 7 – 14 days to get through the whole onboarding process
For our WordPress Maintenance services, once you send login information for your WordPress dashboard and hosting provider, we’ll have your plan fully implemented in 24-48 hours.
The speed enhancements can take up to a week since we have to optimize everything for your unique core files, theme and plugins and we want to be careful not to cause any downtime for your website. So we take our time and make sure this is done right instead of risking potentially compromising your website.