Knowledge Base
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General
- Can you help me make a marketing or sales strategy for my business?
- Do you have experience working with someone from my specific industry?
- Do you offer a trial period?
- Do you offer phone support?
- Do you offer this service in any languages other than English?
- How does onboarding work?
- How long have you been in business?
- I was quoted $900 a month by another firm for a plan that was almost the same as yours. What gives? How do you do it?
- What if I have questions or want to provide feedback on what is being posted to my account? Will I be assigned an account manager?
- Will this service increase my sales? Will I see direct traffic to my website?
Search Engine Optimization (SEO)
- Articles coming soon
SEM/PPC
- Articles coming soon
Website Design
- Do you offer custom development?
- How long will it take for you to deliver my website?
- I don't have a logo, can you make me on?
- I'd like some fancy photos or illustrations with my website, what can you do?
- What if I already have a website and I want you to redesign it?
- What if I want different pages than what is included?
- What is included in your basic website design package?
- What premium themes do you offer with your packages?
- Will you install any plugins for me?
WordPress Website Maintenance
- Can you do one-time edits while I am on the Maintain plan?
- Do you clean up malware?
- Do you have to move my website hosting to implement a care plan?
- Do you manage WooCommerce websites?
- Do you manage WordPress Multisite networks?
- Do you offer custom development?
- Do you really offer unlimited edits?
- Does it matter what hosting provider I'm using?
- My website has been hacked. Can you fix it?
- What are your usual response and resolution times?
- What counts as advanced functionality that requires a Manage plan?
- What if I have multiple (2+) sites that need to be managed?
- What kind of security coverage do you provide?
- What premium plugins do you offer for free with your care plans?
- What premium themes do you offer with your packages?
- What's included in your unlimited edits? What's not included?
- Why do you perform plugin and theme updates weekly and not daily?
Social Media Management
Social Growth and Management
- Are you my account manager? How do I speak to my account manager?
- Do I get to review the posts before they go live?
- Do I have to sign a contract?
- How do I add you as an admin on my LinkedIn company page?
- How do I create a LinkedIn company page?
- How do I get more followers for my business?
- How do I get more likes on my posts?
- How do you know what to post?
- How much would I be spending on ads?
- How will OMC know what to post?
- I have a question about the growth engines and automated Instagram growth.
- I just decided to add a new platform! Can you update my accounts with all the previous posts you’ve done?
- What about Instagram and Pinterest?
- What are the pros/cons of LinkedIn and Google+?
- What if I need something more in-depth than the OMC can provide?
- What is a bit.ly link?
- What is a hashtag and what does it do?
- What should I do when I have new products or specials that I want to promote?
- Who will be running my accounts?
- Why am I not seeing any sales through my channels? Why am I not gaining customers?
- Why are you only using stock photos or asking me for content?
- Why can’t I put a link on my IG comment?
- Why do I have inappropriate accounts following me on IG?
- Why do my posts say “Posted by Cloud Campaign”?
- Why don’t these posts link back to my website/advertise my products?
- Why was my Twitter Suspended?
- Will I still have access to post on my accounts?