How Can We Help?
There have been recent widespread reports of Twitter account suspensions worldwide. Periodically, Twitter runs an algorithm to try and find fake and spam Twitter accounts and suspend them, an issue that has plagued Twitter since its inception. Unfortunately, many legit accounts get caught in their filter, and it has affected many of our clients. So we wanted to provide some insight into the situation and how to solve it!
First off, know that you are not alone! This recent round of suspensions has affected many accounts, including the Houston Rockets, the Auburn Football team, and more. https://www.usatoday.com/story/sports/2019/05/20/houston-rockets-twitter-account-suspended/3748238002/
Second, we will need your help in getting it back. Twitter is requiring that any accounts wanting to come back will need to appeal the suspension, which is quite easy! Just login to your Twitter account using your login credentials, and then click on this link after you’ve logged in: https://help.twitter.com/forms/general
Please include this as the description of your problem: “My Twitter account has been suspended and I am unsure as to why. I kindly ask that it be un-suspended and that I would be able to continue posting. I do not believe I have violated any Twitter rules, as I have not received any feedback that I have.”
Please fill out the rest of the information, and hit continue to finish up the process. Please email us back as soon as you receive an answer from Twitter, so we can make sure your account is up to date. We’re seeing Twitter reinstate accounts in 14-21 days post appeal submission.
As mentioned, this suspension has nothing to do with the work that’s been done on your account, as Twitter has been suspending many accounts for unknown reasons. We’re here to help answer any questions you may have about these issues!
